APPETIZE: Self Service Kiosks Boost Sales

Posted by Tim Newcomb | May 9, 2019 | ConcessionsGeneralPulse 

DATA FROM THREE VENUES SHOWS INCREASES OVER TRADITIONAL CONCESSIONS ORDERING

The self-service concessions kiosk is no longer an optional solution in sports venues, said Mike Plutino, founder and CEO of consultancy Food Service Matters. Appetize, a point-of-sale, inventory and analytics platform, agrees, releasing new data from three U.S. sites that shows self-service kiosks create a significant increase in average order size compared with traditional counter interactions.