[ Who We Are ]

 

Industry leading food and beverage advocates and advisors

[ We Are Advocates ]

Having worked closely with the very best in the restaurant, hotel and casino, sports, and entertainment industries, we act as advocates for our clients, providing an objective perspective and independent evaluation of their food and beverage business while delivering a refreshingly unique food service consulting and fan experience solution.

We live it, we breathe it, we believe it: Food Service Matters

[ Our Team ]

Mike Plutino, Founder & CEO

Mike Plutino is the visionary behind hospitality industry disruptor Food Service Matters, making it his mission to introduce innovation, first class hospitality, products and service standards that elevate the dining experience and drive revenue in an ever-evolving market.

A straight-shooter with the aptitude to assess the big picture and make it attainable, Mike acts as the owner’s and stakeholder representative responsible for delivering current, relevant, solution-based programming across all partners while applying operational excellence with creativity to positively impact the guest experience and drive food and beverage revenue.

Mike has over 25 years in the industry and before FSM, spent 13 years as a Senior Leader with Compass Group’s Levy Restaurants, where he managed marquee accounts across the NFL, NBA, NHL, Convention Centers, Speedways, and nearly all major industry events. As Regional Vice President, Mike oversaw annual revenues of $175M+ and led teams overseeing the industry’s two most major openings at the time – Marlins’ Park in Miami and Barclays Center in Brooklyn.

With Mike, what you see is what you get, an energetic leader with a lot of hustle, lightning fast response times and revenue driving results – the perfect trifecta.

Jim Dalton, Chief Operations Officer

Jim Dalton is the operational guru behind Food Service Matters, leading operational innovation and efficiencies for FSM’s expanding client roster. With over 20 years of experience in the hospitality industry, Jim has a proven track record of successfully leading businesses in P & L management, revenue generation, guest satisfaction, and culinary innovation.

Jim is a Culinary Institute of America graduate and has 20+ years in the industry including roles with heavy hitters Hyatt Hotels, Applebee’s International, Aramark, and Levy Restaurants, where his leadership as National Director of Concessions maximized revenue, created operational standards and best practices, while enhancing the guest experience.

Jim brings his expertise in operational impact and revenue driving solutions to clients such as Speedway Motorsports Inc. and the Tennessee Titans with the skill and leadership that were showcased at Superbowl XL, the Kentucky Derby, the World Series, Ford Field, Lambeau Field, the Indianapolis 500 and multiple NBA, NFL, and NASCAR venues. 

Jim’s love and appreciation for fine cuisine, paired with a diverse background in business operations and financial acumen, is a brilliant recipe for success time and time again.

Angela Tassie, VP of Marketing & Experience

Angela is a leading experiential marketing, branding, and hospitality executive with over 15+ years of food & beverage experience. She works with FSM partners to collaborate on balancing strategy, innovation, and creativity, while building growth solutions that drive sales through marketing integration and fan engagement. She is responsible for working with the latest technology providers to ensure constant innovation is at the core of all concepts and fan engagement programs.

She is a proud graduate from the prestigious School of Hotel Administration at Cornell University, where she earned her Bachelor’s degree with a specialization in Culinary Arts. She worked as a chef for many years before going back to school to get her Master’s Degree in Marketing from St. John’s University in New York. She is a seasoned veteran of the hospitality industry with a background built on culinary, sales, and marketing leadership positions with trend setting companies that include Wyndham Hotels, Morton’s Steakhouse, Darden Restaurants, Levy Restaurants, and the VP of Marketing and Business Development at Legends. As an advocate for iconic sports team owners and varied food and beverage venues, she uses her hometown of Manhattan as a source of inspiration to be able to bring a global perspective to all projects. 

Angela is recognized as a strategic, dynamic business leader whose thorough approach to research and business development bridges the sectors of food & beverage, sports, and events.

Peyton Alexander, Director of Business Development & Finance

Payton’s expertise in driving new business combined with his financial acumen ensures that FSM continues atop the rankings as an industry leader. He brings a boots-on-the-ground, tech-forward mindset, and fresh perspective to our team and ensures we continue to think with the future in mind and push the boundaries of the foodservice experience.

With his diverse and accomplished background, Payton has the unique ability to see ideas at the 30,000-foot view, and subsequently dive into the intricacies as well. His efficiency is unparalleled and expertly compliments the entire team’s ability to bring the operational excellence that supports our client’s goals in increasing food and beverage revenue and guest satisfaction.